FAQs


Q: What types of home elevators do you install? 

A: At TD Elevators, we provide comprehensive home elevator installation services for various residential elevator systems. We specialize in traditional home elevators, shaftless elevators, and custom solutions designed to meet your specific mobility needs and architectural requirements. 

 

Q: How long does home elevator installation take? 

A: Home elevator installation timelines vary depending on the type of system and your home's specific requirements. Traditional elevator installations typically take 2-4 weeks, while shaftless elevator installations may be completed in less time due to their simplified construction requirements. We provide detailed project timelines during your consultation. 

 

Q: Do I need permits for home elevator installation? 

A: Yes, home elevator installation requires proper permits and inspections in North Carolina. We will assist you with the necessary permitting and ensure that your installation meets local building codes and safety regulations. 

 

Q: What are the benefits of shaftless elevators? 

A: Shaftless elevators offer several advantages, including reduced construction requirements, lower installation costs, and minimal home modifications. These systems are ideal for existing homes where traditional elevator installation would be challenging or costly. 

 

Q: Can shaftless elevators be installed in existing homes? 

A: Yes, shaftless elevators are particularly suitable for existing homes. These systems require minimal structural modifications and can often be installed without extensive construction work, making them a practical mobility solution for homeowners. 

 

Q: What weight capacity do shaftless elevators have? 

A: Shaftless elevators typically accommodate 500-750 pounds, sufficient for wheelchair users and multiple passengers. During consultation, we'll assess your specific needs to recommend the appropriate system capacity for your home. 

 

Q: What types of staircases are suitable for stairlift installation? 

A: Stairlift installation can accommodate straight staircases, curved staircases, and outdoor steps. TD Elevators provides custom stairlift solutions designed to fit your specific staircase configuration, ensuring safe and reliable operation. 

 

Q: How quickly can you complete stairlift installation? 

A: Most stairlift installation projects are completed within one day for straight staircases. Curved stairlift installation may require additional time due to custom rail fabrication. We provide estimated timeframes during your initial consultation. 

 

Q: Do stairlifts work during power outages? 

A: Modern stairlifts include battery backup systems that continue operating during power outages. This safety feature ensures that you maintain access to all levels of your home, even when electricity is unavailable. 

 

Q: Where can wheelchair lift installation be performed? 

A: Wheelchair lift installation can be completed for various applications, including porches, decks, stages, and multi-level access points. TD Elevators provides both indoor and outdoor wheelchair lift solutions to improve accessibility throughout your property. 

 

Q: What are the safety features of wheelchair lifts? 

A: Our wheelchair lift installation includes comprehensive safety features such as automatic braking, safety pans, and non-slip platforms. All installations comply with ADA guidelines and local safety regulations. 

 

Q: Do you service existing wheelchair lifts? 

A: Yes, our team provides maintenance and repair services for existing wheelchair lift systems. Regular servicing ensures continued safe operation and extends equipment life. 

 

Q: What signs indicate that I need residential elevator repair services? 

A: Common indicators that require residential elevator repair include unusual noises, jerky movements, doors not opening or closing properly, extended wait times, or error messages on control panels. If you notice any of these issues, contact us immediately for prompt repair services. 

 

Q: What areas do you serve? 

A: At TD Elevators, we proudly serve Charlotte, Concord, Huntersville, and Mooresville, NC; as well as the surrounding areas.